21st Century Financial, and its affiliates and third-party service providers (collectively referred to as the “Company”) process and communicate information electronically with consumers and its customers. Therefore, in order for you to use the Company’s services, you must consent to receive all communications electronically as described below.
By continuing with a transaction with the Company, you are agreeing to receive all documents, disclosures, and notices electronically from the Company related to your inquiry for services, your application for any services and products, any resulting services or products offered to you, this consent to electronic communications, change in terms notices, fee and transaction information, statements, consumer disclosures, state-mandated brochures and disclosures, adverse action notices, and any other information related to the services and products provided to you (collectively, “Electronic Communications”). We may contact you by telephone, electronic message/SMS, or email to process your application, for account servicing, to tell you about financial products and services, and for other business purposes.
The Electronic Communications will be made available to you through our website and our mobile application (collectively referred to as the “Site”), emails, texting, or other electronic communications. All Electronic Communications to you from the Company will be considered to have been made “in writing.” You should print or download a copy of this consent, the Terms of Use, and any other Electronic Communication that is important to you for your records.
This consent applies to all interactions online concerning you and the Site and includes those interactions engaged in on any mobile device, including phones, smartphones, and tablets. By agreeing to this Consent for Electronic Communications, you agree that the Company will interact with you and process your information electronically. The Company will also send you notices electronically related to our interactions and transactions. Electronic Communications may be provided online or through your designated e-mail address or your customer portal. Notwithstanding your consent to Electronic Communications, the Company may send you paper copies of documents, disclosures, and notices.
Access to Electronic Communications. To access certain personalized Electronic Communications, you will be required to log in to the Site or your customer portal. Other Electronic Communications may be accessible on the public portion of our Site. To access and retain Electronic Communications, at a minimum you will need to use the following computer software and hardware: A PC or Mac compatible computer or other device capable of accessing the Internet, access to an e-mail account and an SSL-enabled modern web browser that supports HTML 5, JavaScript and CSS3. You will also need software capable of reading PDF files and having sufficient electronic storage capacity on your hard drive or other data storage facility, or a means to print or store notices and information through your browser software. You are agreeing and confirming that each device you use to access the Site satisfies each of these requirements. If these requirements change while you are maintaining an active relationship with us and the change creates a material risk that you may not be able to receive Electronic Communications, we will notify you of these changes.
SMS Terms & Conditions. By providing your mobile number and opting-in, you give 21st Century Financial permission to send you account-related text messages, company announcements, customer support through chat on demand, and account notifications in conjunction with the services you have requested. Number of messages will vary by account. Message and data rates may apply. To opt-out, text STOP to any text message we send you. An opt-out confirmation message will be sent back to you. To request support,clientsuccess@21stcenturyfin.com. Wireless carriers are not liable for undelivered or delayed messages.
No Right to Paper or Non-Electronic Records. Electronic Communications are generally not available on paper or in a non-electronic form from us. If you do not consent to the use of Electronic Communications, this service will not be available to you. However, we may at our option provide a copy of an Electronic Communication in paper-based media as requested by you. You may request a paper copy of any Electronic Communication by emailing your request to us at this Site, or by contacting us at 21st Century Financial, clientsuccess@21stcenturyfin.com. If we agree to provide the requested paper copy of an Electronic Communication, we may charge you our fees and charges then in effect for providing the paper copy.
Withdrawing Your Consent. You may withdraw your consent to receive Electronic Communications or to the use of electronic signatures in connection with any future transactions with us at any time. We will not charge you any fees for withdrawing your consent. If you decide you do not want to receive Electronic Communications, or do not want to use electronic signatures in connection with any future transactions with us, you may withdraw your consent by contacting us at: Attention Customer Service, 17654 Newhope Street Fountain Valley, CA 92708; clientsuccess@21stcentruyfin.com. The legal effectiveness, validity, and enforceability of prior electronic disclosures will not be affected if you withdraw your consent. Regardless of the status of your consent, you agree that we may continue to communicate with you electronically with respect to any document, disclosure, or notice that is not required by law to be in writing.
Updating Your Contact Information. You should keep us informed of any change in your electronic address or mailing address. You may update such information by logging into the Site and providing the updated information. You may also contact us at:
21st Century Financial and its affiliates and third-party service providers (collectively referred to as the “Company”)
17654 Newhope Street Fountain Valley,
CA 92708
clientsuccess@21stcenturyfin.com
PLEASE PRINT OR SAVE THIS CONSENT FOR ELECTRONIC COMMUNICATIONS FORM AND RETAIN A COPY FOR YOUR RECORDS.
